Privacy Policy
Three Beans Holding PTY LTD ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, Threebeans.com.au and purchase products from our online store.
1. Collection of Personal Information
We collect personal information that is necessary for us to provide you with our products and services. The types of personal information we may collect include, but are not limited to:
Contact Information: Name, email address, phone number, and mailing address.
Order Information: Products purchased, order details, and delivery information.
Account Information: Username, password, and other login credentials if you create an account.
Browsing Information: IP address, browser type, device information, and data on how you use our website (e.g., pages visited, time spent on pages).
2. Use of Personal Information
We use your personal information for the following purposes:
Processing Orders: To process and fulfil your orders, including sending order confirmations, shipping products, and handling returns and refunds.
Customer Service: To respond to your inquiries, provide customer support, and notify you of updates related to your orders.
Marketing: To send you promotional materials, special offers, and newsletters if you have opted in to receive them.
Website Improvement: To analyse how you use our website and improve its functionality and user experience.
Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
3. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. However, we may share your personal information with:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, shipping orders, or providing marketing services.
Legal Obligations: Government authorities or law enforcement when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:
Encryption: Securing sensitive information such as payment details with SSL (Secure Socket Layer) technology.
Access Control: Limiting access to personal information to only those employees, contractors, and agents who need it to perform their job duties.
Regular Audits: Conducting regular audits of our security practices to ensure they meet industry standards.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device. We use cookies to:
Remember your preferences and settings.
Track your order history and shopping cart.
Analyse website traffic and usage patterns.
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
6. Accessing and Correcting Your Information
You have the right to access, correct, or update your personal information at any time. To do so, please contact us using the contact details provided below. We will respond to your request within a reasonable time frame, as required by the Australian Privacy Principles (APPs).
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: James@threebeans.co.au
Mailing Address: UNIT 18/98 Old Pittwater Rd, Brookvale NSW 2100
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